Frequently Asked Questions

Everything you need to know about shopping with Welch's Shop.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

Do you offer international shipping?

Yes, Welch's Shop ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2026.